Every call answered

Maple Auto RepairAfter close · 9:47 p.m.
Hello
1. RecepalThanks for calling Maple Auto Repair. How can I help you today?
2. CallerHi, my check engine light just came on. Can I bring my car in?
3. RecepalOf course. What's the make and model?
EnglishPicking up
蓮花髮型屋Lunch rush · 12:40 p.m.
喂，你好
1. Recepal你好，蓮花髮型屋，有咩可以幫到你？
2. Caller想問下女士剪髮幾錢呀？
3. Recepal女士剪髮連造型六十五蚊起。使唔使幫你預約？
廣東話Picking up
枫叶汽车维修On another line · 3:05 p.m.
你好
1. Recepal你好，枫叶汽车维修，请问有什么可以帮你？
2. Caller你好，我的车发动机故障灯亮了，想开过来检查一下。
3. Recepal没问题！请问是什么车？
普通话Picking up
While you were out
Caller
David Chen
Phone
416-555-0186
About
Check engine light, 2018 Honda Civic
Booking
Thursday, 8:00 a.m. (to confirm)
Language
English
- Telephoned
- Wants an appointment
Taken by Recepal · 9:48 p.m.

Recepal is an AI receptionist for GTA businesses. When you can’t pick up, it answers and takes the booking in English, Cantonese or Mandarin, and 10+ other languages.

Book a free demo

The calls shown are scripted samples with fictional businesses.

Recepal is an AI receptionist for GTA businesses. When you can’t pick up, it answers and takes the booking in English, Cantonese or Mandarin, and 10+ other languages.

Book a free demo

The calls shown are scripted samples with fictional businesses.

Hear it answer

Pick a business and a language, then press play to hear the call. The transcript follows it line by line, and the message slip fills in as the details come up.

Press play, or tap any line of the call to jump to it.
Scripted sample calls with fictional businesses and callers. Both voices are AI-generated.

Black-and-white photograph of telephone operators seated at a switchboard — Switchboard operators, Anamosa, Iowa: answering calls for someone else, long before Recepal

Maple Auto RepairAfter close · 9:47 p.m.

While you were out

Caller: David Chen
Phone: 416-555-0186
About: Check engine light, 2018 Honda Civic
Booking: Thursday, 8:00 a.m. (to confirm)
Language: English

Telephoned
Wants an appointment

Taken by Recepal · 9:48 p.m.

Want one with your own business? Book a demo

Business

Language

Playback

Position

0:32

Speed

Texts getanswered too

Some customers would rather text than call. Recepal replies on SMS and WhatsApp in the language they write in, with the same hours, prices and services it uses on the phone.

Maple Auto RepairSMS · 6:52 a.m.

Customer: Hi, can you swap my winter tires this week?
Recepal: Hi, this is Maple Auto Repair. We have Thursday at 9 a.m. or Friday at 2 p.m. Which works better?
Customer: Friday at 2. It’s a 2019 RAV4, I’m Priya.
Recepal: Thanks, Priya. Winter tire swap for your RAV4, Friday at 2 p.m. I’ve passed it to the shop and they’ll confirm with you.

Salon LotusWhatsApp · 10:18 p.m.

Customer: Bonsoir, auriez-vous de la place dimanche pour une permanente ?
Recepal: Bonsoir ! Dimanche, j’ai 10 h ou 13 h. Une permanente prend environ deux heures. Quelle heure vous convient ?
Customer: 13 h, parfait. C’est Camille.
Recepal: Merci, Camille. J’ai noté une permanente dimanche à 13 h. Le salon vous confirmera le rendez-vous très bientôt.

On every text

Replies at any hourAnswers questions about your hours, prices and services, day and night.
Takes the bookingAsks for the name, the time and the details, just as it does on a call.
Passes the rest to youAnything urgent or complicated comes to you as a message, with the whole conversation.

You get the same summary as for a call.

Sample chats with fictional businesses and customers.

When no one answers, they call next door.

Restaurants with Chinese and English signs lit up at night on a Toronto Chinatown street — Chinatown, Toronto, after dark

Many callers who reach voicemail don’t call back. They try the next business on the list, and on a street like this one it is a few doors down.

The calls you can’t take

9:12 a.m.Under a car on the hoist
12:40 p.m.Lunch rush at the counter
3:05 p.m.Already on another line
9:47 p.m.Closed for the night

Recepal picks up at every one of them.

A TTC streetcar on Queen’s Quay, Toronto

What missed callscost you

$31,200 a yearBy your own numbers, that is about $2,600 a month going to the business next door.Book a free demo

Set up for you

By someone who speaks your language: English, Cantonese or Mandarin. You keep your number, and your callers dial it as they always have.

A few daysWe set Recepal up for you with your hours, services and common questions, and talk it through in your language.
We set Recepal up for you with your hours, services and common questions, and talk it through in your language.
One settingThen you forward your number for when the line is busy, unanswered or closed.
Then you forward your number for when the line is busy, unanswered or closed.
Every call, 24/7From then on, Recepal answers in the caller’s language, day and night.
From then on, Recepal answers in the caller’s language, day and night.
As it hangs upAfter each call you get the slip: who called, what they need, the booking.
After each call you get the slip: who called, what they need, the booking.

Built for businesses thatmiss the most calls

Rows of small shops along a corridor inside Pacific Mall in Markham — Pacific Mall, Markham

Calls it takes
Business	Callers ask for	Recepal
Auto repair & tiresCan you swap my winter tires this week?
Auto repair & tiresCan you swap my winter tires this week?	Tire changes and service	Takes the booking
	Prices and quotes	Answers from your price list
	Checking if the car is ready	Takes a message for the shop
Plumbing, heating & renovationMy furnace stopped working. Can someone come today?
Plumbing, heating & renovationMy furnace stopped working. Can someone come today?	Service calls	Takes the address and details
	Urgent problems	Takes a full message
	Quote requests	Takes what you need to quote
Salons & beautyHow much is a women’s cut?
Salons & beautyHow much is a women’s cut?	Booking requests	Takes the booking
	Services and prices	Answers from your list
	Changes to a booking	Takes the details
RestaurantsDo you have a table for four at seven?
RestaurantsDo you have a table for four at seven?	Reservation requests	Takes the request
	Opening hours	Answers
	Menu questions	Answers from your menu
Real estateCan I see the house on Kennedy Road this weekend?
Real estateCan I see the house on Kennedy Road this weekend?	Showing requests	Takes the request
	Listing questions	Takes their details for you
	Callback requests	Books a time to call back
Tutoring & learning centresDo you have Grade 9 math on Saturdays?
Tutoring & learning centresDo you have Grade 9 math on Saturdays?	Class times and fees	Answers from your timetable
	Trial class requests	Takes the booking
	Messages for teachers	Writes them up
Professional servicesCan someone call me back today?
Professional servicesCan someone call me back today?	First enquiries	Takes their details
	Messages for your team	Writes them up
	Callback requests	Books a time to call back

Questions owners ask

Does it replace my receptionist?

No. It covers the calls your team can’t get to: when everyone is busy, on another line, or closed for the day.

Do I need a new phone number?

No. You keep your number and turn on call forwarding, for example when the line is busy, unanswered or after hours.

Which languages does it speak?

English, Cantonese, Mandarin and 10+ other languages. It replies in the language the caller uses.

Can it book appointments?

It always takes the booking request, and it can book straight into supported calendars once they are connected. We go through what works with yours in the demo.

What about urgent or complicated calls?

Recepal takes a detailed message so your team can follow up. In the demo we set up how you want those calls handled.

How long does setup take?

Most businesses are ready within a few days. We set it up for you with your hours, services and common questions, and talk it through with you in English, Cantonese or Mandarin.

Your next call,answered

A free 15-minute walkthrough, in English, Cantonese or Mandarin.

Book a free demo